© 2012. Todos os direitos reservados ao Ingestion. CNPJ: 18.171.211/0001-52 | Email: contato@ingesto.org.br | WhatsApp: (31) 9 9149-8819
Capture Fund-raising Governança Innovation News
Refund and Returns Policy
Refund and Returns Policy
Overview
Our refund and return policy lasts 30 days. If within 30 days of your purchase the user does not show interest in returning it, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of merchandise are exempt from return. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary items, hazardous materials or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Para concluir sua devolução, exigimos um recibo, comprovante de compra ou doação.
Please do not return your purchase to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape or open vinyl record.
- Any item that is not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Se você for aprovado, seu reembolso será processado e um crédito será automaticamente aplicado ao seu cartão de crédito ou método de pagamento original, dentro de um determinado período de dias.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time for your refund to be officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and still haven't received your refund, please contact us at contato@ingesto.org.br.
Items for sale
Only regularly priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are faulty or damaged. If you need to exchange it for the same item, send us an email at {contato@ingesto.org.br.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of the return. Once your returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift when purchased, or the gift-giver had the order shipped to themselves to give to you later, we will send a refund to the gift-giver and let them know about your return.
Sending returns
Para devolver seu produto, você deve enviar seu produto para nosso endereço físico, quando for o caso.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Dependendo de onde você mora, o tempo que pode levar para o produto trocado chegar até você pode variar.
If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.
Do I Need More Help?
Contact us at contato@ingesto.org.br for questions related to refunds and returns.
News
What we think or believe doesn’t really matter! The only relevant thing is what we do!
Capture Fund-raising Notices News
Editais 2026: Fundo Casa Socioambiental, Prêmio Melhores ONGs e Reformas FEAC!
Capture Fund-raising Public Call Notices Legislation News
Oportunidade federal recente para OSC!
